Order Info

Click here to read our Wholesale Order Terms and Conditions

Retail Store Terms & Conditions

Fast Shipping
In-stock items are usually shipped within 72 hours of confirmed receipt of your order and shipped via UPS Ground, unless otherwise specified. Shipping charges include insurance, a minor handling fee and actual shipping costs.

Payment Terms & Methods
We accept only the following forms of payment: business checks, cash, certified checks, money orders, wire transfers in US dollars, MasterCard, Visa and American Express. $25 fee for returned checks.

Backorders
Items not in stock at the time of the order can be backordered at the customer’s request.  In most cases, we can
suggest appropriate substitutions.

Damage Claims
100% Customer Satisfaction Guaranteed!
All claims must be made within 10 calendar days of receipt of merchandise.
All returns must be authorized and accompanied by a copy of the packing slip.
All merchandise is carefully packed and inspected before shipping. In the event of a damage claim, call your local office for inspection of damages.  In all cases, please retain all packing materials as the carrier will inspect for damages.
Any defective product will be exchanged free of charge.

Our Privacy Policy
David Howell & Company will not sell or exchange email addresses, phone numbers, or mailing addresses to any other party.  All information gathered is for the purpose of processing your order.